Managed Server Service

Alphawest’s Managed Server Service provides a fully managed business grade hosting service from simple co-location up to full application management. Such a comprehensive service entails the use of a number of products and services that need full integration to provide a solution.

The Managed Server Service maximises application availability, while minimising cost of ownership. By using leading management technologies, skilled staff, and partnering with industry leading vendors, Alphawest is able to remove the headache of life cycle management of a hosting environment.

Benefits:

Peace of mind management allowing increased focus on core business.
Improved control and management through reduced complexity.
Up to date reports on overall performance.
24x7 help desk and monitoring services with a single point of contact that and ownership of all issues.
Delivering new technologies and services from an integrated solution.
More effective use of your resources.
Risk mitigation
Security

Features:

Server hardware.
Server operating system.
Server related service calls.

With a focus on management aspects of providing the server service, reporting capability is provided.

Advantages:

Single solution.
Single SLA.
Single point of contact.
Single bill.
Single point of accountability.

Published Date: February 4, 2009
Printed from http://www.alphawest.com.au/page/Capabilities/Managed_Services/Managed_Server_Service/
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T: 1300 788 410 ABN: 49 009 196 347