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Capabilities

Information Management

Information Management is much more than just technology, it is about the business processes and practices that underpin the creation, use and management of information. It is also about the information itself, including the structure of information (information architecture), metadata, content quality, and much more.

Information Management encompasses People, Process, Technology and Content.  It has a significant focus in the public and private sectors and is being driven by a range of factors, including a need to improve the efficiency of business processes, the increasing demands of compliance regulations and the desire to deliver new services.

In many cases, 'Information Management' has meant deploying new technology solutions, such as content or document management systems, data warehousing or web content management applications. These projects have a poor track record of success, and most organisations are still struggling to deliver an integrated information management environment. Effective information management is not easy. There are many systems to integrate, a huge range of business needs to meet, and complex organisational, cultural and change management issues to address.

Benefits:

Common information management problems which are addressed by Alphawest’s Information Management practice include:

  • Expertise in the practice of information management gives leadership to organisations' information management initiatives in order to get recognition and support by your senior management.
  • Extensive pool of resources for deploying, managing or improving information systems.
  • Proven methodologies and tools to develop enterprise-wide definitions for information types and values (no corporate-wide taxonomy).
  • Making better use and providing visibility of the typically large number of disparate information management systems.  
  • Bridging the integration or co-ordination between information systems.
  • Offering access to the data in a range of legacy systems that often require upgrading or replacement.
  • Delivering an approach to ensure a clear strategic direction for the overall technology environment.
  • Improving the poor quality of information, including lack of consistency, duplication, and out-of-date information.
  • Documenting and delivering against a large number of diverse business needs.
  • Change management strategies for changing working practices and processes for staff.

Alphawest can offer a number of practical solutions to help you recognise the benefits that business process improvements can deliver to your business.