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TelePresence

In today's business environment, discussions and interactions encompass not just multiple people but also multiple locations for many businesses. Technologies such as video conferences have been no substitute for in-person meetings and have presented challenges such as being difficult to set up, challenging to use and frequently delivering an unsatisfying experience to businesses.

TelePresence can deliver real-time, face-to-face interactions between people and places and uses advanced visual, audio, and collaboration technologies to transmit life-size, high-definition images and spatial discrete audio. It is now possible to discern facial expressions for those crucial business discussions and negotiations across the "virtual table."

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TelePresence can enable organisations to complete face-to-face business interactions, without the constant need for domestic and/or global travel. The solution allows for real-time, face-to-face communication and collaboration over the network with colleagues, prospects, suppliers and partners.

Potential scenarios in which the solution may be beneficial include:

  • Executive meetings.
  • Human Resources — job interviews/performance appraisals.
  • Customer service and access to remote expertise.
  • Sales presentations and demonstrations of services, solutions and products offerings.
  • Collaboration between teams and leveraging scarce remote resources.
  • Staff meetings with personnel at multiple remote sites.

The associated benefits include:

  • The ability to have a face-to-face discussion at a moment's notice with customers, suppliers, partners, and co-workers at remote locations.
  • Reduce time to decision / market.
  • More productive use of scarce resources - right resource , right time, and the right location — first time, every time.
  • Better communications for critical interactions where it is not possible to be in the same location, resulting in improved understanding and relationships.
  • Reduced travel time and the associated productivity losses as well as improved quality of life for staff as a result of less travel.
  • Reduced carbon foot print through travel reductions.

Features:

TelePresence features standard technologies combined with specialised applications and hardware to create an approachable solution using the network and unified communications as core components.

  • Audio/Visual Technology — TelePresence incorporates the technologies to offer the best audio and visual results including:
  • Highest quality and lowest bit rate video codecs.
  • Support for Session Initiation Protocol.
  • Native 720p and 1080p high-definition video.
  • Low-latency architecture and low bandwidth utilisation.
  • Wideband advanced audio coding and multichannel spatial audio .

Network

Leverages standardised IP networking technology and runs on integrated voice, video, and data networks.

Hardware-Optimised Environment

The solution includes purpose-built office furniture incorporating cameras, displays, lighting, speakers, microphones, and projection capability into a specially designed table for larger rooms, or, in smaller configurations, into existing office furniture.

Software Applications

TelePresence software application components include:

IP Telephony

TelePresence works with IP-based phones and call-processing systems and simplifies launching calls as it uses a telephone instead of a complicated remote control.

Groupware

Integration with enterprise groupware solutions (such as Microsoft Outlook and Lotus Notes) accommodates easy scheduling of meetings and access to corporate information.

Services

Cisco TelePresence enables easy scheduling, management, reporting, billing, and metrics applications to ensure proper tracking and bill-back of activity on the system, as well as real-time support services.

Published Date: January 30, 2009
Printed from http://www.alphawest.com.au/page/Capabilities/Green_Technology_Solutions/TelePresence/
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